Must arrive and check in at least 30 minutes prior to your departure time.
For our Reservations center address and any other frequently asked questions please click on the plus sign below ⬇️
Frequently Asked Ferry Questions →
| Question | Answer |
|---|---|
| I am trying to get to the Ferry. What Marina are you located in? | We are not located in a Marina Our Welcome Center is located at: 5576 Doug Taylor Cir, St James City, FL 33956 |
| Is Luggage Assistance included in the ferry fee? | Luggage Assistance is Not included. It is $20./per ferry booking for our Guest Services to take your Luggage to your Rental and an additional $20. for Guest Services to pick your Luggage up from your Rental and bring to Ferry. (Tip not included.) *Does Not apply to our Island Club Members nor to the Guests of our Rental Program Members* |
| How much is Parking? | $10./day *Free if coming back on the same day. |
| Are cats and dogs allowed on the ferry? | Yes |
| How much to bring a cat or dog on Ferry? | No Charge. Please let us know at the time of your ferry booking. |
| What is included with each Ferry booking? | 1 Luggage 50 lbs. or less.1 carry-on (book bag or large tote).1 grocery bin (50 lbs. or less).1 24-pk drinks. |
| Can I bring groceries on the ferry? | Yes, we provide a grocery bin for each person, if needed. You can also bring your own as long as it’s no bigger than 20 gallons and labeled with your name. |
| How much for each extra Luggage, Grocery Bin, Small Cooler and Case of drinks? | $10./each extra Luggage$10./each extra Bin$5./each extra cooler or boat bag$2.50/ each extra case of drinks |
| Does The Island Club stock groceries at the rentals? | Not right now, but if ask our reservation staff and they will guide you in the right direction. |
| Will you allow our grocer to go into our rental and stock it before our arrival? | If you give permission, it can be done. Please note, we are not responsible if the grocer dirties the home after it was prepared for your arrival |
Interested in a private charter? Click the link below to schedule with the shipping/receiving manager Kevin.